Group/IATA # Rate Access Code
Packages and Specials
Romance Package
Romance Package
Starting at $229.00
See Details »

Hotel Phillips Frequently Asked Questions

Q. What are check-in and check-out times?
A. Check-in time is 3 pm and check-out is at Noon.

Q. What is your cancellation policy?
A. Reservations must be cancelled by 4:00 PM on the day of arrival or you will be charged for one night's room and tax.

Q. Is parking available at the Hotel Phillips?
A. Valet parking is available at the hotel entrance on 12th Street, $24.00 overnight. This cost includes unlimited in and out privileges of the parking facility. Nearby alternate parking is also available at guest's discretion.

Q. Are refrigerators, cribs or rollaway beds available?
A. Yes, these items are available upon request, as follows • Cribs: No Charge • Rollaway: $20.00 per night • Refrigerator/Microwave: $50 per night

Q. Is there a Concierge Service?
A. Concierge Service is available by calling (816) 221-7000. We are happy to assist with special requests.

Q. Does the Hotel Phillips have a shuttle to/from the airport?
A. The hotel does not have an airport shuttle, however there are shuttles located at the airport luggage claim area, as well as taxis available. We are happy to make arrangements for sedan transfers for you.

Q. We will be driving to the hotel and need directions to the hotel.
A. Driving directions to the hotel can be found on our website. Please visit the Directions webpage for details.

Q. Do you have high speed Internet access in the guestrooms? If so, what are the charges?
A. Yes, both hard-wired and high speed wireless Internet access are available in all guestrooms at no charge. Wireless Internet service is available in all public spaces in the hotel.

Q. We will arrive before check-in, what is the provision for storing luggage?
A. Your luggage will gladly be stored at no charge until your check-in.

Q. Are there hairdryers in the rooms?
A. Yes, hairdryers are available in each room. For a list of in-room amenities, please see the Rooms webpage.

Q. Do you have Room Service and what are the hours?
A. Yes, room service is available 24 hours a day, 7 days a week.

Q. How close are you to downtown attractions and venues?
A. Hotel Philllips is centrally located to everything downtown Kansas City has to offer. See the link to the Locations pages for more information.